Serving the Missoula Community for Over 35 Years

Frequently Asked Questions

Below are a few questions we frequently get asked by our clients. Have more questions? No problem. Feel free to contact us anytime regarding your auto body needs.

Do I have to get three estimates?

There is no law in the state of Montana requiring you to get three estimates.

Is your work guaranteed?

YES. We have a written guarantee that protects the work that we did as long as you own the vehicle.

This is my only vehicle. Do you guys provide a rental car?

We can provide you with a rental while your vehicle is being worked on. There are some requirements that you can discuss with the staff.

How long will you have my vehicle?

It will vary by the vehicle damage. On average repairs take about 4 to 5 days, but it’s our goal to get you back to your life fast.

My insurance company said I needed to go to a “preferred” shop. What do I do?

You ultimately decide what shop you would like to take your vehicle to. It is your vehicle, choose a shop that you are comfortable with and trust. Let them know you are taking your vehicle to Town and Country.

Do I need to pay you now?

We will collect the payment when your vehicle is done and you are satisfied with our work.

You could take your car somewhere else, but you've already had one accident


We are always ready to help you

Feel free to contact us today